Shop terms and conditions

Using our shop

If you buy from us, here are some things to keep in mind…

Our products

The products we show on our site are only available while we have stock of them, and we may remove them at any time without giving any notice. We may also need to change images, pricing and descriptions at any time without giving any notice.

We try our best, but can’t guarantee that the colours are totally accurate. Also, different computers and devices can handle images differently.

Buying from us

We want buying from us to be straightforward and safe. Browse the shop, add the items you want to the shopping basket and click ‘checkout’ when you’ve finished shopping.

We use two different gateways to process payments.

Secure credit/debit card payment: we’ll use Stripe to take payment on our checkout page. We don’t see or keep your payment details.

Paypal: we’ll forward you on to the PayPal payment site, where you’ll need to enter a few more details to complete your order. Once the transaction has been processed and cleared (or if there’s a problem), you’ll be sent back from PayPal to our website. We accept most major credit and debit cards through PayPal from the UK, Europe, the US and most Asian countries. We charge in British pounds sterling, and PayPal will make the calculations and conversions if you choose to pay in a different currency. We don’t see or keep your payment details, and your card will be debited when you complete the checkout procedure.

If we can’t fulfil your order for any reason, we’ll cancel and/or refund you for any items that aren’t available, and get in touch to let you know. We also reserve the right to refuse orders at our discretion.

Sales Tax

All prices on our site are in GB pounds sterling. Our prices aren’t currently subject to European Union sales tax (VAT) as we aren’t VAT registered.

Duty and customs

If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which, if charged, you will need to pay on receipt of the shipment. These rules vary by country and your local government determines duty and customs charges.

Credit card security

When you place an order through our website, the payment’s processed using PayPal or Stripe. We don’t see or store any of your credit card details on our system.

Data Protection Act

Our data collection and storage is governed by the rules of the UK Data Protection Act and other associated legislation.

About Emma Cornes Ltd

This site and shop is operated by Emma Cornes Ltd. We trade from The Shippen, Barton Road, Kingsmarsh, Chester, CH3 6NF, and our phone number is + 44 (0) 1244 879718.

Emma Cornes Ltd is registered in England and Wales No. 08413557

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